Why didn’t my discount code work?Updated 2 years ago
Please follow these steps to ensure a smooth discount code experience:
- Verify Code Accuracy: Please double-check that you are entering the discount code exactly as it appears, as some codes are case-sensitive. Additionally, confirm that the code is still valid and has not expired.
- Check Terms and Conditions: Review the terms and conditions associated with your discount code. Please note that certain items, especially those on sale or within specific categories, may not be eligible for the discount.
If you have completed these steps and are still experiencing difficulties, we kindly ask you to reach out to our dedicated Customer Service team. Simply provide them with your discount code, and they will be more than happy to assist you further.