MY ACCOUNT
I am a JAFRA Consultant, how do I log in if I don’t have an email address?
We require logins to be associated with an email address for enhanced security and convenience. If you do not currently have an email address, we recommend signing up for a free email account through reputable providers such as Google or similar serv
How do I change my personal information?
To access your personal information, kindly log in to your account. Once you have logged in successfully, navigate to the "My Account" section, Click on Account and on the left navigation menu, you will find "My Profile." By clicking on this option,
I'm having trouble signing into my account, what should I do?
We apologize for the inconvenience. If you are having trouble accessing your account, we kindly ask you to follow these steps:. 1. Verify Your Email Address: Please ensure that you have entered your email correctly. 2. Verify Your Password: ple
Do I need to set up an account to make an order?
We understand that creating an account might not be suitable for everyone. As a Client, if you prefer to proceed as a guest, worry not! Simply provide us with your contact and shipping information during the checkout process, and we'll ensure a smoot
Is my personal information kept private?
We take your privacy and data security seriously. As per the new and updated data protection act, we are committed to safeguarding your personal information and ensuring its confidentiality. Rest assured that any data you provide to us will be handle
How can I remove my personal information from your database?
Customers/Consultants can exercise their privacy rights/request removal of their personal information by going to our privacy policy. To request the removal of all your personal information from our JAFRA database, please contact our Customer Service
Why do I need a Social Security Number (ITIN)?
Your SSN is essential for verifying your identity and processing your payments accurately. By providing your SSN, you can receive the commissions you earn through direct deposit, which is a fast and convenient way to get paid directly into your bank
JAFRA E-Gift Card - How it Works
E-Gift Cards are a great way to share the beauty of JAFRA. When you place an order for an E-Gift Card, you will receive an email with information about using and sharing your gift card. If you have other items in the order, they will be processed and
Why does JAFRA only store one default address for shipping and mailing?
Our Jafra.com website does not support separate mailing or billing addresses. JAFRA accounts can only store one default address, which is used for both shipping and mailing purposes. Because of this, 1099 forms were sent to the default address on fil
How do I reset my password?
If you are unable to recall your password, no worries! We've got you covered. To reset your password, please follow these simple steps:. 1. Click on the "Forgot Password" link located on the login page. 2. You will be prompted to enter the emai
Is JAFRAUS available in other Countries?
Thank you for your interest! At this time, JAFRA is only available in the United States and in Mexico.